TERMS OF USE
By using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy set out Alfs Jones Cycles’ agreement with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Alf Jones Cycles’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 82 Chester Road, Gresford, Wrexham, LL12 8NT.
Our company registration number is 03531685. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
INFORMATION ACCURACY
The information, descriptions, specs and images displayed on our website are updated regularly and we aim for them to be as accurate and complete as possible, but due to the vast amount of products available (historical and current) and spec information details, they may not always be entirely accurate. Alf Jones Cycles has no obligation to update the information on our website, but we aim to do so as often as we can, but should not be held responsible for any errors in this information provided or advice given in terms of product suitability through our website information. Please only rely on the general information provided from our website at your own risk, and if you are unsure of any product details then please get in touch with us at sales@alfjonescycles.co.uk before placing your order via our website.
If you have ordered a product from our website, based on our website descriptions and images, which you feel does not meet your requirements then please get in touch with us to return the product via our RETURNS POLICY page HERE
Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or mis-described goods. Further information about your rights is available from your Local Authority Trading Standards Department or Citizen’s Advice Bureau.
PRICING
Prices for our products vary seasonally and are also subject to change without notice from our suppliers and therefore to the consumer. We reserve the right at any time to modify or change these prices, or discontinue a product or service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, update, suspension or discontinuance of product or service that may affect your purchase.
On occasions, the prices payable and promotions offered online may differ from those prices and promotions offered at the same time in store.
The price of the Goods does not include delivery charges which will be as advised during the check-out process, before you confirm your order.
The price of the Goods and Services is inclusive of VAT (where applicable) at the current rate chargeable in the UK. If the rate of VAT changes between the date of Order and the date of delivery, we will adjust the VAT you pay unless you have already paid for the Goods or Services in full before the change in VAT
All prices are quoted in pounds sterling. The prices include Value Added Tax at the prevailing rate, unless otherwise specified. All delivery charges are additional.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
TERMS OF SALE
The order you place via our Alf Jones Cycles website constitutes an offer to purchase the Goods or Services in accordance with these Terms & Conditions. Please read and check your order before placing it, as you are responsible for ensuring that the terms of the order are correct. You may only purchase Goods or Services from us if you meet any legal age requirement necessary for purchase of the same.
Any email, order confirmation or other electronic acknowledgement by us of receipt of an order does not constitute legal acceptance by us of your order. The order shall only be deemed accepted by us, and a contract formed when:
All Orders placed via our Alf Jones Cycles website are subject to stock availability. In the unlikely event that you are either able to place an order online for an item that is not available from stock, (listed as ‘in stock’ in error) or it is necessary for Alf Jones Cycles to amend or cancel an order, then we will contact you as soon as possible to discuss either amending or cancelling your order.
Orders can be placed via the website at any time, but please note orders will only be processed by us on the next working day, during our opening hours stated HERE.
If your order is cancelled by Alf Jones Cycles, you will be refunded in full via the original purchase payment method, including the shipping charge.
We currently only accept orders originating from and for delivery to UK addresses.
We will retain details of your order in our database, (but not payment card details), and these details can be made available to you on request from us via sales@alfjonescycles.co.uk
PAYMENT INFORMATION
We accept payment through the website by Switch, Delta, Electron, Visa, MasterCard and American Express, Paypal and V12 Finance.
We only accept the currency of Pounds Sterling £.
Our website hosts a secure payment gateway, so your card details will not be stored on our website and we do not have access to this data.
We use a secure payment server with state-of-the-art encryption and secure socket layer (SSL) technology for the safe and private transfer of credit card information.
Additionally, we have security measures in place to protect our customer database and access to this database is restricted internally.
SHIPPING & DELIVERIES
Alf Jones Cycles uses a variety of postal services and couriers to deliver your orders dependent mainly on product size and weight, including Royal Mail, TNT, and Fedex. We aim to get your orders to you as quickly as we can, but sometimes there can be delays. Some important points to note are:
CLICK & COLLECT
Some brands we deal with are ‘Click & Collect’ only, so you cannot arrange to have these products shipped. When ordering on the website, you will be notified if this is the case at check-out and you can arrange to collect/pick-up in store.
You can choose ‘Click & Collect’ on any other product when purchasing through our website and arrange for collection/pick-up in store if you prefer.
PRICE MATCH PROMISE
Here at Alf Jones Cycles, we aim to be as competitive as we can for our customers. If you have seen a product cheaper with another retailer, we will try our very best to match it. Please call, email or ask in store for further details. Price Match Promise T&C’s below:
LOYALTY PROGRAMS & VOUCHER CODES
Multiple Alf Jones Cycles offers cannot be used in conjunction with one another. Where more than one offer is available on the same product only one discount will apply. The offer giving the greatest saving will be applied in the basket. Equally, voucher code offers cannot be used in conjunction with any other promotional offer, including loyalty schemes. Proof of club memberships allowing for discounts may be required when placing an order through the Alf Jones Cycles website.
CUSTOMER SATISFACTION
If you are not satisfied by our service in any way, please contact us on 01978 854300 or email sales@alfjonescycles.co.uk. At Alf Jones Cycles, we aim to deal with all enquiries fairly, confidentially and quickly. We will acknowledge your contact as quickly as possible. We try to resolve most issues immediately, but where this is not possible, we will keep you informed about progress until a satisfactory resolution has been achieved. If you are not happy with any aspect of our online service, discover a fault/error with our website, or if you have any queries or comments relating to an order placed online, please contact us via our contact page HERE and we will do everything we can to help you.
INTELLECTUAL PROPERTY
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited unless expressly consented by us.
PERSONAL INFORMATION
Your submission of personal information through our Alf Jones Cycles website is governed by our Privacy Policy. To view our Privacy Policy page please follow the link HERE
EXTERNAL LINKS
Please be aware that there may be hyperlinks within our own website which will direct you to another external trading or informational website, where their own Privacy Policy applies.
In order to buy products from us or use our web site you must do so according to these terms and conditions. By registering on the website or purchasing through it you are agreeing to be bound by them. Alf Jones Cycles reserves the right to change these Terms and Conditions by updating this page. Last Updated 20.05.20
ALF JONES CYCLES registered address: 82 Chester Road, Gresford, Wrexham, LL12 8NT. Registered in England & Wales Company Number: 03531685