Customer Info [Please Read]

Alf Jones Cycles Refund Policy

At Alf Jones Cycles, we are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are happy to offer a refund or exchange under the following conditions:

1. Returns & Refund Eligibility

2. Non-Returnable Items

The following items cannot be returned for a refund:

3. Faulty or Damaged Goods

If you receive a faulty or damaged product, please contact us within 14 days of receiving the item. We will arrange a repair, replacement, or refund as appropriate.

4. Refund Process

5. How to Return an Item

To initiate a return, please contact our customer service team:
01978 854300
sales@alfjonescycles.co.uk

Return items to:

ALF JONES CYCLES
82 CHESTER ROAD
GRESFORD
WREXHAM
LL12 8NT

Customers are responsible for return shipping costs unless the item is faulty.